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Why should I use Bitcoin for deposits?

At Bovada, Bitcoin (and other cryptocurrencies) is the most reliable banking method. It offers three distinct advantages over traditional methods like credit cards:

1. Highest Success Rate: Crypto transactions are peer-to-peer, meaning no bank can decline your deposit for "gaming" reasons. It works 100% of the time.
2. Fastest Withdrawals: While checks can take weeks, Bitcoin withdrawals are typically processed and sent within 24 hours. Many players see funds in their wallet in under an hour.
3. Biggest Bonuses: We incentivize crypto use. You get a bigger welcome match (up to $3,750) and exclusive weekly reload offers just for using Bitcoin, Litecoin, or Ethereum.

We currently accept Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (ETH), Litecoin (LTC), and Tether (USDT).

How long does it take to receive my withdrawal?

We pride ourselves on speed. Once you request a payout, it enters an internal review period (usually 24-48 hours) to ensure security. Once approved, the timeframe depends on your method:

• Cryptocurrency (Recommended): Funds are sent immediately after approval and usually arrive within 15 minutes to 24 hours, depending on blockchain traffic.
• Voucher: Sent to your email within 24 hours of approval.
• Player Transfer: Funds are transferred instantly to the other player once approved.
• Check by Courier: This method takes significantly longer, typically 10-15 business days after approval, and may incur higher processing fees.

Are there fees for depositing or withdrawing?

Bovada does not charge fees for cryptocurrency deposits. However, for credit card deposits, your bank may charge an international service fee or cash advance fee. For withdrawals, Bitcoin and Litecoin are always free. Check withdrawals may incur a $100 processing fee if you request more than one payout per 90 days. Please check the cashier section for the most current fee schedule.

What is a "Rollover" requirement?

A rollover requirement is the amount you must wager before you can withdraw bonus funds or any winnings generated from them. This prevents bonus abuse. For example, if you deposit $100 and receive a $50 bonus (Total = $150) with a 5x Sports rollover, you must place $750 worth of wagers ($150 x 5) before the funds become withdrawable cash.

Different activities contribute differently to this requirement:

• Sports: Typically 5x rollover on the deposit + bonus amount.
• Casino: Typically 25x-30x rollover. Slots usually count 100%, while table games may count less (e.g., 20%).
• Poker: Bonuses are often released in stages based on Reward Points earned.

How does the Bovada Rewards Program work?

Our loyalty program rewards you for every bet you place. You earn "Reward Points" for your gameplay:

• Sports Singles: 3 points per $1.
• Sports Parlays: 15 points per $1.
• Slots: 5 points per $1.
• Poker Tournaments: 15 points per $1 in fees.

As you earn points, you climb through 6 Tier Levels (Starter to Hall of Fame). Higher levels unlock better redemption rates for cash bonuses. Your tier level is permanent—you never lose your status due to inactivity.

How do I verify my account (KYC)?

To comply with international regulations and ensure player safety, we may require account verification. This is standard practice before a first withdrawal. You may be asked to provide:

1. A valid government-issued photo ID (Passport, Driver's License).
2. A recent proof of address (Utility bill, bank statement sent to your registered address dated within the last 60 days).

Verification is a one-time process. Once verified, your account is cleared for faster payouts.

I forgot my password or PIN. What do I do?

Click the "Login" button and select the "Forgot Password" link. Enter your registered email and date of birth. We will send a secure link to reset your password. If you forgot your 4-digit security PIN (required for withdrawals and account changes), you must contact our Customer Service team via Live Chat to reset it for security reasons.

How are sports bets settled?

Sports bets are settled based on the official results declared by the governing body of the specific league (e.g., NFL, NBA, FIFA) immediately after the event concludes. Overtime counts for all wagers unless stated otherwise (e.g., Soccer 90-minute lines). If a game is postponed or cancelled, wagers are usually voided and stakes returned, unless the game is replayed within a specific timeframe (see our Sports Betting Rules for details).

What happens if I lose internet connection during a casino game?

If you disconnect during a slot spin, the round will complete on our server. The result (win or loss) will be reflected in your balance, and you can view the outcome in your "Game History" upon reconnecting. For table games like Blackjack, if you disconnect before making a decision, the hand will not auto-complete; you will be prompted to finish the hand the next time you open the game.